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Large Loss Project Manager.

Welcome to Merit Restorations. Our team of experts specializes in mitigating and rebuilding residential and commercial properties damaged by fire, water, storms, and other disasters. We work with leading insurance carriers, handling everything from cleanup to complete rebuilds, with a focus on safety, integrity, and advocacy. As passionate entrepreneurs, we pride ourselves on taking complete ownership of our jobs and responsibilities.

At Merit Restorations, our commitment to you is as unwavering as your commitment to the company. We stand united in the pursuit of excellence, fostering an environment where growth is not just a possibility but a way of life.

In this dynamic landscape of the restoration industry, our company’s needs and expectations are constantly changing. To thrive and take on leadership responsibilities at Merit, you have to grow with us.

As a Large Loss Project Manager for Merit Restorations, you will be working directly for the Branch Manager, this position is primarily responsible for estimating and managing construction jobs valued at $50,000-$1 million+ by performing the following duties. This person manages deadlines, progress, and quality on multiple projects simultaneously.


Core duties and responsibilities include the following. Other duties may be assigned.

  • Develop, manage, and improve business infrastructure and operations built around industry best practices to enhance efficiency, specifically around on-site production and performance.
  • Oversee procedures and processes for efficiency and thoughtfully implement recommendations to develop and improve them.
  • Oversee projects as they are being carried out to make sure that the work is done according to the outlined specifications, and that they also conform to the work project timetable
  • Works from a scope as prepared by a Merit Estimator, plans and executes the construction of residential and commercial structures.
  • Revises as appropriate to meet changing needs within timeline and budget.
  • Identifies and manages resources and assigns as necessary.
  • Provides detailed quality control via frequent project site visits.
  • Meets project deadlines on multiple projects simultaneously.
  • Reviews and inspects product on regular basis to ensure standards are being met.
  • Minimizes Merit’s exposure to risk on projects.
  • Manages budgets and tracks project expenses.
  • Understands, interprets and relays building plans.
  • Manages inspections process to ensure compliance with local/national codes and other building details.
  • Responsible for invoicing and collection of funds as per contract.
  • Work closely with insured and interested parties.
  • Calls or meets customer to ensure satisfaction and collects payment for work completed.
  • Ensure each project achieves a minimum gross profit margin as determined by company standards.
  • Visit new job property and document the full scope of repairs while onsite.
  • Interface with clients and Insurance Adjusters throughout the estimating phase.
  • Prepare construction contracts
  • Builds/develops relationships with adjusters and insurance carriers.

Client Management

  • Manages day to day client interaction
  • Set and manage client expectations.
  • Communicate effectively with client to identify needs and evaluate solutions.
  • Resolve or escalate issues in a timely fashion.
  • Communicate difficult/sensitive information tactfully.
  • Seek alliances to improve performance

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  • Confident to speak candidly, assume roles and tasks, and then report back on what happened as well as its impact.
  • Able to make professional decisions in a fast-paced environment and own the results.
  • Excellent analytical and problem-solving skills
  • Capable in both a leadership and team-player role.
  • Three years Insurance Restoration experience preferred; commercial a plus.
  • In-depth understanding of the company and its position in the industry.
  • Experience in construction, painting and other related restoration services is a plus but not required.
  • Knowledgeable of and ability to read and interpret plans and specifications
  • Good subcontractor bid solicitation skills
  • Working knowledge of various computer programs (experience with Xactimate is preferred but not required); Proficient computer skills in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
  • Excellent analytical and time-management skills with good interpersonal skills and communication with all stakeholders.